Privacy Policy
Effective date: 4 September 2026
This Privacy Policy explains how WindsorCastle.info (“we”, “us” or “our”) handles information when you visit our website, read our posts, use our games or contact us.
1. Who we are
WindsorCastle.info is an independent website providing information, articles, guides, educational material and browser-based games relating to Windsor and Windsor Castle. It is not an official UK Government website and is not operated by the Royal Collection Trust or the Royal Household.
2. Information we may receive
You can browse most of the website and play the games without creating an account or providing your name.
Depending on the features you use, we may receive information such as your IP address, browser/device information, pages requested, approximate technical location, security logs, cookie or consent preferences, and information you voluntarily send to us by email or a form. Some information is generated automatically by our hosting provider, WordPress and security/performance services.
3. Games
Our games are designed for entertainment and education and do not require login. We do not intentionally ask children to provide personal information in order to play. Game scores, settings or progress may be stored locally in your browser where a game provides that feature. Do not enter names, contact details or other personal information into a nickname or game field unless the page specifically says it is required and explains why.
4. Cookies and similar technologies
We use necessary technologies to operate the website, maintain security and remember privacy choices. Where the law requires consent, non-essential cookies or similar technologies will not be placed or activated until you give consent.
Non-essential technologies may include analytics, advertising, embedded media, social features or other third-party services. Their availability can change as the website changes. See our Cookie Policy for current details and how to change your choices.
5. Advertising and third parties
We may use third-party services, including advertising, analytics, maps, video, payment, affiliate or social-media services. Those providers may process information under their own privacy policies and may use cookies or similar technologies where permitted. We do not control the privacy practices of independent third parties.
6. Purchases and links
If you follow a link to another website, including a retailer or affiliate partner, that website’s own terms and privacy policy apply. If you buy something through a third party, we may receive limited transaction or referral information where necessary for the service or affiliate arrangement.
7. Legal bases
Where UK GDPR applies, we rely on an appropriate lawful basis for processing, such as legitimate interests for security and operation of the website, performance of a contract where applicable, legal obligations, or consent where consent is required.
8. Sharing
We may share information with service providers who help operate the website, hosting, security, analytics, advertising, payments or communications, and where required by law. We do not sell personal information as a business practice.
9. Retention and security
We keep information only for as long as reasonably necessary for the purpose for which it was collected, legal requirements, dispute resolution and security. We use reasonable technical and organisational measures, but no internet service can guarantee absolute security.
10. Your rights
Where UK GDPR applies, you may have rights including access, correction, erasure, restriction, objection and data portability, and the right to withdraw consent where processing is based on consent. You also have the right to complain to the UK Information Commissioner’s Office.
11. Children and young people
Our games may be suitable for ages 9–18 as stated on individual game pages. They are designed to be playable without an account. We do not knowingly require children to provide personal data to play. Parents or guardians should supervise internet use where appropriate.
12. Copyright and intellectual property
Unless otherwise stated, original website text, original game code and original creative material created for WindsorCastle.info are owned by or licensed to the relevant rights holder. Third-party names, trademarks, photographs and historical material remain the property of their respective owners. Nothing on this website should be taken as permission to reproduce third-party material.
13. Changes
We may update this policy when the website, services or legal requirements change. The effective date above will be updated when material changes are made.
14. Contact
For privacy questions or requests, please use the contact details published on the website. Do not send sensitive personal information unless it is necessary for your request.
This policy is intended as general website information and is not legal advice. You should obtain UK legal advice if you need a policy tailored to your organisation, processing activities or specific third-party services.
